Conditions of use, copyrights and protection of privacy

Using this site implies that you accept the terms and conditions of use, described hereafter.

I. Purpose of the site

The BIPT website offers all available information on the services provided and the policies pursued by the different departments of the Belgian Institute for Postal Services and Telecommunications.

The information featuring on this site is correct but of a general nature. As a result, this information is not necessarily adapted to personal or specific circumstances and should therefore not be considered as personal, professional or legal advice.

It is also worth noting that the information and documents that are available on or through the Institute’s website should not be considered as authentic reproductions of texts that have been officially adopted. Only the official texts published in the Moniteur Belge may be considered as authentic. Whenever discrepancies occur between the electronic version and the printed text, the official printed text published in the Moniteur Belge takes priority.

II. Content and availability of the website

BIPT keeps its website up to date to ensure that the available information is complete, correct, exhaustive and updated. If despite these efforts errors do occur in the content provided, the Institute will do its utmost to correct these as quickly as possible.

BIPT tries to avoid interruptions due to technical problems as much as possible. However, the Institute cannot guarantee that its website will be completely exempt from interruptions or will not be affected by other problems of a technical nature.

The BIPT website and the websites to which the Institute's site refers may include links to other websites of authorities, bodies and organisations over which BIPT has no control, either technical or regarding content. Therefore, the Institute cannot offer any guarantee as to the exhaustive or correct nature of their content any more than on the availability of these websites. BIPT disclaims all responsibility for direct or indirect damage arising from visiting or using the websites or the information provided on the websites that the Institute’s website refers to.

III. Copyrights

Unless stated otherwise, the information found on the website is exempt from copyright. The information may be used free of charge, provided the source is mentioned and the use is strictly personal. When prior authorisation is required for the use or reproduction of certain information, the limits to that use are expressly stated. The use and reproduction of multimedia content (including, inter alia, images, sounds and software applications) are always subject to prior approval.

BIPT reserves all intellectual property rights on the website. When content that can be consulted on or through the BIPT website is supplied by third parties and is copyright-protected, this restricts the possibilities for use and reproduction, which is then subject to prior authorisation from the respective author(s).

IV. Protection of privacy

1. Introduction 

When you visit our website, use one of our services or when we carry out one of our legal tasks or tasks of general interest, we, at BIPT, process a certain amount of personal data. BIPT attaches the utmost importance to your privacy and consequently wishes to inform you as well as possible.

We also want to give you as much control as possible as to what happens with your personal data.

Should you have any questions regarding your personal data or the privacy statement, you can reach us through the contact details mentioned below.

2. To what ends do we process your personal data?

The processing of your data will be justified based either on a legal task or a task of public interest or on the explicit consent you will be asked for.

The personal data shall, for the better part, be processed in the context of the legislation regarding postal matters, electronic communications and audio visual media and/or by virtue of other legislation imposing obligations upon BIPT.

The processing can take place to various ends:

  • customer and supplier management,
  • dispute management,
  • personnel management,
  • security, 
  • licences and legally prescribed declarations,
  • criminal investigation missions

Apart from certain personal data required by law, you are free to decide whether or not you provide us with personal data. It is however possible, when you do not provide us with certain data, that we cannot accomplish the above-mentioned goals. 

3. Which personal data do we process?

We process different categories of data:

  • identity data
  • personnel data
  • data relating to trainings and studies
  • data from the Crossroads Bank for Social Security, the Crossroads Bank for Enterprises, the National Register and other authentic data sources.

4. With whom do we share your data?

The personal data we process, are treated confidentially. They are only transmitted to institutions who are authorised to receive these data.

Such transfer may involve sharing your personal data with international organisations situated in countries outside the European Economic Area such as the ITU.

BIPT sometimes appeals to service providers who process personal data under the authority of BIPT.  In the contract with the processor, BIPT provides for the necessary conditions to protect the personal data. This service provider may only process the personal data according to BIPT’s strict prescriptions. Under no circumstances the data processed in that manner may be used to other ends than BIPT’s.

These service providers may be located outside of the European Union. In that case the protection of your data is guaranteed as they are situated in 

a) countries having an adequacy decision by the European Commission, 
b) the United States of America and have joined Privacy Shield 

and appropriate contractual provisions have been agreed upon with the service providers.

5. How long will your data be retained?

Data processed in order to carry out a legal task or a task of public interest, is retained for the time necessary for the application of the legislation or to carry out the task of public interest.

The data processed based on your consent, are retained for the time indicated upon the registration or until withdrawal of your consent.

6. What do we do to prevent abuse or unauthorised access?

BIPT has implemented a number of electronic and administrative procedures and hardware provisions. It regularly evaluates these and carries out updates to protect the data from unauthorised access, to guarantee the safety and to ensure that the information collected is used correctly in order to perform the desired processing.

BIPT personnel with access to information enabling the identification of persons, is obliged to protect that information in conformity with this declaration on the protection of personal data. That personnel shall, in particular, refrain from using that information to other means than those for which it is processed.

7. How can you exercise your rights in the context of your personal data?

You have the right to request a copy of your personal data at all times in order to verify whether the information retained is correct and/or to correct or update this information. Provided that this is not contrary to a legal obligation/the general interest, your request shall be granted and processed.

You can also ask to have your personal data completely removed if the processing is based on your consent. Provided that this is not contrary to a legal obligation/the general interest, your request shall be granted and processed.

Should you have any questions or should you feel that your rights have been violated, do not hesitate to contact us.

In order to guarantee your privacy and safety, we shall undertake the necessary steps to verify your identity before allowing you to consult and possibly correct your data.

BIPT has Data Protection Officer who monitors the confidentiality and safety of your data, as well as compliance with the applicable legislation. You can contact this officer through: for all your requests regarding information or questions regarding your rights relating to the protection of your privacy.

You can also contact this officer in writing at the following address:

Data Protection Officer
Ellipse Building - Building C
35 Boulevard du Roi Albert II
B-1030 Brussel

Should you feel that your rights regarding the processing of your personal data are not observed, you can file a complaint with the Belgian Data Protection Authority via contact(at) or by mail:

Data Protection Authority
Drukpersstraat 35
1000 Brussels