Belgian Institute for Postal services and Telecommunications

Profacts has been entrusted by BIPT with a survey on the consumption habits of the Belgian population concerning telecommunications. A questionnaire has been sent to individuals selected by the National Register according to their age, their gender...

BIPT imposes a fine of 25,000 EUR on SFR and a fine of 10,000 EUR on Orange because they did not mention the volume of Internet data used on their monthly invoices for fixed broadband Internet.

Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights...

In 2016, BIPT conducted an impact assessment of the Belgian federal regulation regarding consumer protection in electronic communications law. The relevance, efficiency, effectiveness and consistency of the legislative and regulatory provisions in question...

The deadline for replying is 17 June 2017, included. Address: consultation.sg@bipt.be. The subject of the e-mail shall at least mention the reference "CONSULT-2017-B1”. The contact person is Philippe Appeldoorn 02 226 88 51).

The Royal Meteorological Institute of Belgium (KMI/IRM) and BIPT work together to detect radar interference. Radar images can be disturbed by transmitters that use the same frequency band as the radar (around 5 GHz). Those are often powerful Wi-Fi...

Furthermore postal users attach importance to a close-knit, carefully located network of access points (postal offices, postal points, red letterboxes).   Users are generally satisfied with the current postal network but less so with the...

BIPT publishes the 2015 observatory of the postal services. Die in diesem Observatorium aufgeführten Indikatoren haben zum Zweck, die Marktstruktur für alle Interessierten im postalischen Bereich (Absender, Adressaten, Betreiber, verschiedene...

BIPT publishes the results of its annual survey on the users’ perception of the Belgian electronic communications market. Even though consumers experience some problems regarding service quality, they are rather satisfied. The service quality...